Netistix is committed to keeping your FleetPulse^® Wireless Fleet Management System operational at all times. Our support team cares about the success of your implementation and does everything possible to resolve problems in a timely manner. In addition to standard warranties, Netistix offers highly customizable maintenance and support packages to address the unique requirements of each customer. Packages can include options in the following support areas:

• Telephone and email support (24x7 option available)
• Online access to FleetPulse documentation and knowledgebase
• Software releases and upgrades
• Hardware maintenance and parts exchange
• Installation support
• Product training
• Proactive network monitoring

Professional Services

Implementing any new system or process requires good planning and active project management efforts. Netistix understands the steps involved with a successful deployment and can assist customers through all phases of implementation including:

• Project/program management
• Assessment and planning
• Site surveys
• Network design
• Business case preparation
• Pilot programs (proof of concept)
• Initial implementation
• Full scale rollout